Solution
Restaurant POS and ordering software
Universal Ordering Platform runs a restaurant's till, kitchen screens, online store, phone orders, delivery and back office from one system, in Arabic, English, French and Spanish.
It is built for restaurants and food businesses in Egypt and the Gulf: right-to-left Arabic throughout, VAT-inclusive or exclusive prices, cash, card, wallet and cash on delivery, and one or many branches under one account. Run it on your own server, or choose a hosted plan.
Try the live demo Opens a sample restaurant, Cairo Bites, in a new tab. Sign in with one of the demo accounts listed there: owner, manager, cashier, kitchen, driver and more.
Who it is for
- Restaurants and food businesses with tables, takeaway and delivery
- Groups with several branches under one account
- Businesses that need Arabic with right-to-left layout
Products
Main features
Orders
Point of sale with tables, modifiers, split bills, tips and a customer screen; your own online store and QR table ordering; phone orders.
Kitchen
Kitchen display with stations, timers and recall.
Delivery
Dispatch board, drivers on a live map with arrival times, an Android driver app and cash on delivery tracked per driver.
Stock and purchasing
Recipes and food cost, stock levels, transfers between branches, blind stock counts, waste, purchasing and supplier bills.
People and accounts
Roles and permissions, rota, time clock and payroll, reports and accounting with a general ledger, and an open API with webhooks.
Controls
Second-person approval with running totals per member for refunds, discounts, voids and paid-outs.
Use cases
- Take table, takeaway, online-store and QR table orders in one system, with a kitchen display for the kitchen.
- Dispatch delivery orders and follow drivers on a live map, with cash on delivery handed in per driver.
- Keep food cost and stock across branches with recipes, transfers and blind counts.
Prices and requirements
| Product | Price (USD) | Requirements |
|---|---|---|
| Universal Ordering Platform | $400 – Yearly licence per server, updates included | Debian 12/13 or Ubuntu, Node.js 20+, PostgreSQL 15+, Apache or Nginx for HTTPS |
| Universal Ordering Platform Cloud | Starter – monthly $10; Starter – yearly $100; Growth – monthly $20; Growth – yearly $200; Business – monthly $40; Business – yearly $400 | Hosted for you |
Frequently asked questions
Does it work in Arabic?
Yes: Arabic with right-to-left layout throughout, plus English, French and Spanish.
What happens when the internet connection drops?
Takeaway sales keep going on the till when the connection drops, and sync when it returns.
Which payment methods are supported?
Cash, card, wallet, gift cards and cash on delivery. Card payment gateways connect with your own account.
What hardware does it need?
Any browser on tablets, PCs and phones, and an Android app for staff and drivers. No special hardware.
How do orders from delivery apps arrive?
Through the order webhook or an integration partner.
What does the self-hosted version need?
Debian 12/13 or Ubuntu with Node.js 20 or later and PostgreSQL 15 or later, with Apache or Nginx in front for HTTPS.